At okbetcom, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have under Philippine law. We encourage every player to read this carefully.
Philippine Data Privacy Act: okbetcom processes personal data in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy ("Policy") describes how okbetcom ("we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you" or "your") who access or use the okbetcom platform at okbetcom.one (the "Platform"), including our website, mobile interface, and any related services.
1.2By registering an account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.
1.3This Policy should be read together with our Terms & Conditions, which govern your overall use of the okbetcom Platform. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.
For the purposes of the Philippine Data Privacy Act of 2012, okbetcom acts as the Personal Information Controller (PIC) in respect of the personal data you provide to us or that we collect about you through your use of the Platform.
2.2As a PAGCOR-licensed operator, okbetcom is subject to regulatory oversight that may require us to share certain data with PAGCOR and other competent Philippine authorities. Such disclosures are made in compliance with our legal obligations and do not constitute unauthorized sharing of your personal data.
2.3If you have any questions or concerns about how we handle your personal data, you may contact our Data Protection Officer (DPO) at [email protected].
We collect the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, gender, government-issued ID number (e.g., PhilSys, SSS, passport, driver's license) |
| Contact Data | Email address, mobile number, residential address (city, province, region) |
| Account Data | Username, encrypted password, account preferences, communication settings |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records |
| Gaming Data | Betting history, game activity, wagering patterns, bonus usage, session duration |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, cookies and session identifiers |
| Communications Data | Records of your interactions with our customer support team, including live chat transcripts and email correspondence |
We do not collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for identity verification, responsible gaming compliance, or as mandated by PAGCOR regulations. Where such data is collected, we apply heightened security and access controls.
We collect personal data through the following means:
We process your personal data only where we have a lawful basis to do so. The primary legal bases we rely on are: (a) performance of a contract (your account agreement with us); (b) compliance with a legal obligation; (c) your consent; and (d) our legitimate interests, where these are not overridden by your rights.
5.2The specific purposes for which we process your data include:
okbetcom does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following circumstances:
All third parties with whom we share your personal data are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to us.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures, unless further retention is required by law.
okbetcom implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, okbetcom will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected users without undue delay, in accordance with the Data Privacy Act of 2012.
8.3While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorized access to your account.
okbetcom uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention systems. The types of cookies we use include:
You can control non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Platform and your ability to access some features. Strictly necessary and security cookies cannot be disabled as they are integral to the safe operation of the Platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okbetcom:
To exercise any of the above rights, please submit a written request to our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.
Note: Certain rights may be limited where processing is required for compliance with PAGCOR regulations, AML obligations, or other legal requirements. We will always explain the basis for any limitation when responding to your request.
The okbetcom Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
11.2If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our Platform, please notify us immediately at [email protected].
11.3All registered users are subject to age verification as part of our KYC process. We reserve the right to request documentary proof of age at any time and to suspend accounts pending verification.
In some cases, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international payment processors. Where such transfers occur, okbetcom ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act.
12.2We will not transfer your personal data to a country or territory that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent or notifying the National Privacy Commission.
okbetcom reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.
13.2Your continued use of the Platform after any changes to this Policy have been posted constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer. We are committed to resolving all data privacy enquiries promptly and transparently.
DPO Email: [email protected]
You also have the right to escalate unresolved complaints to the National Privacy Commission (NPC) of the Philippines. For more information on your rights under the Data Privacy Act, visit the NPC's official resources.
Your trust is everything to us. Here's how okbetcom goes beyond the minimum to keep your personal information safe and your privacy respected.
All data transmitted between your device and okbetcom is protected by SSL/TLS encryption. Your financial details and personal information are never sent in plain text.
Only authorized okbetcom personnel with a legitimate need can access your personal data. Role-based permissions and audit logs ensure accountability at every level.
We process all personal data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the implementing rules of the National Privacy Commission.
okbetcom never sells, rents, or trades your personal information to third parties for marketing purposes. Your data is used only to provide and improve our services to you.
Access, correct, or delete your data at any time. Our Data Protection Officer is available to handle all privacy requests within 30 days — no runaround, no delays.
In the unlikely event of a data breach, we will notify the NPC within 72 hours and inform affected users promptly — because transparency is non-negotiable at okbetcom.
Now that you know how we protect your data, join thousands of Filipino players who trust okbetcom for safe, fair, and transparent online gaming. PAGCOR licensed. 21+ only.